Can we answer your question here and now?
To open a new account or for questions about your existing account
Have your details to hand
To manage your accounts or personal details, you'll need to be registered for our online and phone service. Please have your NS&I number and password to hand.
For general enquiries
Not for: anything specific about your account as we won’t be able to deal with your request.
Chat to us
Our digital assistant, Ask NS&I can help you to answer your queries all day, every day. Our webchat team will also be on hand from 7am to 10pm Monday to Friday and 8am to 8pm Saturday and Sunday, should you need to get in touch.
Start a chat by clicking the blue chat icon in the bottom right of your screen.
Our team can only answer general queries. If you need to get in touch about your account, please call us.