Contact us

To open a new account or for questions about your existing account

Have your details to hand

To manage your accounts or personal details, you'll need to be registered for our online and phone service. Please have your NS&I number and password to hand.

For general enquiries

Not for: anything specific about your account as we won’t be able to deal with your request.

  • Tweet us using @nsandihelp

  • Chat to us You can talk to us through our web chat service from 7am to 10pm Monday to Friday and 8am to 8pm Saturday and Sunday.

    Just look out for the purple ‘Chat’ icon which will pop up when a member of our team is available.

  • Message us on Facebook Messenger

How to make a complaint