How to change your personal details

We’ve got all the information you need to change your address, contact details and name.

Changing your address or contact details

You can easily update your address using your online account:

  1. Register or log in
  2. Go to ‘Your profile’ in the top menu
  3. Choose ‘Your details’
  4. Select ‘Change’ for your address or other details

Not registered yet?

If you have Premium Bonds, you can easily change yours or your child’s address and contact details by filling out a simple online form. No need to create an account or write to us.

Prefer the post?

It will take a bit longer, but you can still download and send us a paper form in the post if you have Premium Bonds, Investment Account or Children’s Bonds.

Premium Bonds change of details form
Investment Account change of details paper form
Investment Account change of details paper form for under 16s
Children's Bonds change of details paper form

For all other accounts and investments, you can either call or write to us.

Call us

Write to us

Changing your name

You can’t change your name online for security reasons. You’ll need to download and send us a paper form in the post if you have Premium Bonds, Investment Account or Children’s Bonds.

Premium Bonds change of details form
Investment Account change of details paper form
Investment Account change of details paper form for under 16s
Children's Bonds change of details paper form

For all other accounts and investments, you’ll need to send us a letter, making sure to include:

Your previous name (and previous signature)
Your new name (and new signature)

Write to us