Privacy notice

When you apply to save or invest with us, we ask you to give us some of your personal details so that we can open and administer your account. We also collect your personal details at other times, for example when you contact us. We are committed to keeping all the information we hold about you secure, private and confidential.

This page explains why we need to collect your personal details and what we do with them. It also sets out the legal basis on which we collect and use your information and outlines the rights you have under current data protection legislation.

If you are a financial adviser please go to:

Adviser privacy notice

If you are a prospective NS&I employee please go to:

Prospective NS&I employee privacy notice

Downloadable version

This version of the privacy notice can be used with screen-reading software.

Download Privacy notice

How we use your information

The legal background and your rights

Here we summarise the lawful basis on which we collect and use your information and outline the rights you have under current data protection legislation.

Useful contacts

Data protection questions

NS&I is the data controller of the information we hold about you. If you have any questions or concerns about how we process your information, you can contact us or write to:

Data Protection Officer
NS&I
1 Drummond Gate
London
SW1V 2QX

Please note that due to the Coronavirus (COVID-19), postal enquiries and responses may be significantly delayed. We recommend, where possible, that you use the contact us link above for a speedier response.

Frequently asked questions