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How we try to ensure accessibility for all

We’re committed to making sure our website is accessible to as many of our customers as possible. We aim to conform to the ‘Double A’ level of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0 and we develop and test accordingly.

Web Content Accessibility Guidelines 2.0

If you are having any difficulties with accessing the information on our website, please don’t hesitate to contact us.

Contact us

Some of the guidelines we follow

  • We try to use clear, simple language
  • We use colours that have enough contrast to ensure that type is legible
  • We make our pdf documents as accessible as we can

Do you need help viewing our website?

You can make websites easier to read by changing the text size, making your mouse pointer easier to see, magnifying the screen and changing the colours of the background and text. Find out more about how to change these settings in the BBC’s My Web My Way pages.

My Web My Way

Supported browsers

When we test our website, we aim to ensure compatibility with the browsers and operating systems used by at least 2% of our customers:

  • Safari versions 7 and up on Apple devices
  • Google Chrome versions 35 and up on Windows and Android
  • Internet Explorer version 11 on Windows
  • Microsoft Edge on Windows
  • Firefox versions 35 and up on Windows
  • Samsung browsers version 4 and up