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Online security guarantee

When you choose to save online with NS&I we guarantee that your money is safe with us. In the unlikely event of money being fraudulently taken from one of your NS&I accounts or investments by someone else, we will reimburse you. All we ask is that you follow our recommendations for keeping your security information safe.

Here we explain your liability and our liability under this guarantee.

Our liability for losses due to unauthorised payments

Your liability for losses due to unauthorised payments