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How can we help?

We’re happy to answer any questions you may have.

Can my prizes be paid straight into my bank account?

Yes, if you are registered for our online and phone service.

Simply log in, go to 'Your profile' in the top menu and click 'Paperless options'. Click 'Change' for your Premium Bonds then select 'Paperless'. Remember to click 'Save' when you've finished.

Or phone us and ask us to do this.

You’ll normally receive any prizes you win by the 7th working day of the month.

We’ll also email you with the good news.

Log in / register

Call us

If you haven’t opted for prizes direct to your bank account, we’ll post you a warrant (like a cheque). We send all warrants by the 10th working day of the month. Allow a few days for yours to reach you.