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How can we help?

We’re happy to answer any questions you may have.

What do I do if an NS&I customer has died?

We’re here to help you.

Whether you’re the next of kin, a family member, or the person who is responsible for claiming and distributing the customer’s assets, we’ll help you through the process of dealing with their NS&I accounts.

This is the form you’ll need to fill in to tell us of their death:

Death claims form

This is our step-by-step guide to help you with the administration tasks and the decisions you’ll need to make:

Guidance after a bereavement

How we use your information

We are committed to keeping all the information we hold about you secure, private and confidential. Please read our privacy notice for full details:

Privacy notice

Not UK based?

Call us

Here are some answers to questions you may have: