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How can we help?

We’re happy to answer any questions you may have.

What do I do if an NS&I customer has died?

We’re here to help you.

Whether you’re the next of kin, a family member, or the person who is responsible for claiming and distributing the customer’s assets, we’ll help you through the process of dealing with their NS&I accounts.

This is the form you’ll need to fill in to tell us of their death:

Death claims form

This is our step-by-step guide to help you with the administration tasks and the decisions you’ll need to make:

Guidance after a bereavement

Not UK based?

If the customer lived outside the UK, or if you do, it can be more complex, so please call us.

Call us

Here are some answers to questions you may have: