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How can we help?

We’re happy to answer any questions you may have.

What do I do if an NS&I customer has died?

The death of a loved one is always a difficult time for family and friends. At NS&I, we understand that when dealing with grief, the last thing that you want to think about is looking after their finances. However, we are here to help and support you through those difficult steps and decisions.

Due to the coronavirus outbreak, we have smaller teams at the moment. We are processing postal forms as soon as we can, but it is taking longer than normal. Please bear with us.

How we use your information

We are committed to keeping all the information we hold about you secure, private and confidential. Please read our privacy notice for full details:

Privacy notice

Here are some answers to questions you may have: