Thank you for choosing to use our online and phone service.
This is an easy way for you to securely manage selected accounts and investments with us.
Who can register?
You can be up and running with your online account in a few minutes.
If you’re 16 and over, you can manage most NS&I accounts online.
You’ll need some info ready to complete your registration:
- your personal details, including contact information
- your account/holder’s number
- details of one of your NS&I accounts
- your bank account details
You can’t register to manage an Investment Account online, but it will appear in your dashboard if you have other savings accounts.
If you don’t already have an account with us, you can apply online and we will register you as part of your application. See our products.
If you’ve moved since you opened your account, please try and register with the address you lived in at the time.
In some cases, we may not be able to match you and you’ll need to complete and send a paper form.
We’ll let you know if this happens when you register and we’ll tell you what to do next.
If you recently applied for one of our accounts online or by phone, you’re already registered. If you set your password when you applied, or you already have a password, you can log in without needing to register again.
In some cases we may send you a temporary password in the post, which can take a few days. If so, simply log in to change the temporary password to one of your choice.
If you don’t receive a password, please call us.
If someone set up a savings account for you when you were a child, you’ll now be able to manage it yourself.
When you register, we’ll check your identity by asking you questions about your relationships with other banks and building societies, based on information held by a credit reference agency.
If you can’t get through this check, don’t worry – you’ll be able to complete your registration by posting us a form instead. We might ask you to get a witness to sign the form, as well.
Once you’ve registered your Power of Attorney or confirmation of your appointment as deputy with us, you can manage donor accounts online or by phone.
To log in:
If you have an NS&I account in your own name, log in using your details. If you don’t have an NS&I account, simply enter details of one held by the donor (their holder’s/account number), along with your own name and address.
We’ll then add the donor’s accounts and investments to your online dashboard.
If you have restricted authority, or must act jointly for all transactions with another appointed individual, you can only manage them by post.
Welcome! We can’t wait to meet you.
You can manage most NS&I accounts easily and securely online. The first time you open an account with us online, we’ll automatically register you.
Start saving today.
Investment Account is managed by post, so we won’t register you for online account management when you apply.
Think you might have savings or investments with us, but you’ve lost the details? Or maybe you believe that a relative or client had an NS&I account before they died?
Ask our Tracing Service team to track it down.