Careers

We want to be the UK’s most trusted savings provider. And to do this, we need brilliant people to join our talented team.

Who we are

We’re an Executive Agency of the Chancellor of the Exchequer, so when people save money with us, they’re lending money to the government. This means we’re backed by HM Treasury – which keeps every single penny of our savers' money safe. That’s something no one else can offer.

Being part of NS&I means you’re contributing towards something that will positively impact millions of lives. And our team of around 280 people are committed to transforming us into a sector-defining organisation.

About NS&I

 

Latest jobs

  • Internal Communications Executive

    CThis role will be based in the London Office (SE1 9HA).

    Salary
    £39,000

    Apply before 11:55 pm on Thursday 8th October 2026

    Reference number: 482643

    Apply on Civil Service Jobs   

  • Business Support Officer

    Can be based at any one of our four offices in the UK. These are London (SE1 9HA), Durham (DH1 1SL), Lytham (FY8 4TS) or Glasgow (G2 8JX) In Autumn 2026 our Lytham office will be moving to Preston (PR4 1TE) 

    Salary
    £36,000-£38,000 London; 
    £34,000 to £36,000 Durham, Lytham, Glasgow  

    Apply before 23:55pm on Sunday 4th October

    Reference number: 482394

    This vacancy is open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

    Please Note: You will need to be logged into an active Civil Service Jobs account to view this posting.

    Apply on Civil Service Jobs   

  • Head of Customer Experience

    Can be based at any one of our four offices in the UK. These are London (SE1 9HA), Durham (DH1 1SL), Lytham (FY8 4TS) or Glasgow (G2 8JX) In Autumn 2026 our Lytham office will be moving to Preston (PR4 1TE) 

    Salary
    £74,200 - £85,000 
    £79,000-£85,000 London; £74,200-£80,000 Durham, Lytham, Glasgow  

    Apply before 11:55 pm on Wednesday 30th September 2026

    Reference number: 481643

    Apply on Civil Service Jobs   

Follow us on LinkedIn to find out about any new vacancies.

Rewards and benefits

All our roles offer you flexibility, with hybrid working as well as good holiday allowances. All of which means you'll have a great work-life balance.

Your time icon

Annual leave

  • You’ll start with 25 days' holiday to enjoy, and get an extra day each year, up to 30 days
  • You also get 9 extra public and civil service privilege days
  • You can also opt for a working pattern that gives you a non-working day every two weeks
  • And on top of that, you can buy and sell annual leave up to 5 days per year
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Pensions and bonus

  • A generous Civil Service pension scheme
  • A performance-related monetary bonus
  • You’ll also have access to a range of discounted online retailers
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Your health and wellbeing

  • We’ll pay for an eye test up to £30 and £55 towards glasses or lenses if you need them
  • We offer free annual flu jabs
  • And we have an employee assistance programme offering 24/7 confidential advice
  • Enjoy wellbeing initiatives and employee interest clubs like Pilates, football and mindfulness
  • And you can benefit from subsidised gym membership, Civil Service sports council membership, and our Cycle to Work scheme
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Parental leave

  • We offer 26 weeks' fully paid maternity, adoption or shared parental leave, plus 13 weeks at statutory pay and another 13 weeks unpaid, subject to certain criteria
  • And 2 weeks' fully paid paternity leave
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Learning and development

  • We offer generous and tailored learning and development opportunities with paid study leave if you need it
  • We’ll also pay for your professional subscription
  • And because we care about your personal development too, we offer mentoring and coaching opportunities for everyone.
Your community icon

Community

  • Take 3 paid days per leave year to dedicate your energies to your chosen charity or community project
  • Enjoy our interest-based clubs and the trips that our social committee organises
  • And support your chosen charity tax-free through payroll giving.

Recruitment at NS&I

We believe in giving all our applicants equal opportunity. And because we’re governed by the Civil Service Recruitment Principles, you can be sure our recruitment process is fair and open too. We follow a fair and open recruitment process, so we’re unable to accept stand-alone CVs.

How we recruit at NS&I

NS&I Prospective Employee Privacy Notice

If you are an ex-employee and want to make a data subject access request (DSAR), complete the current and former employee DSAR form.

Sustainability at NS&I

Read more about our commitment to Corporate and Social Responsibility too.