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How can we help?

We’re happy to answer any questions you may have.

 

We haven’t got as many of our customer service team available as usual, so we can’t offer our full range of services at the moment. Our top priority is to help customers who need to take money out or pay money in. Please do everything you can online if you are already registered for our online and phone service. Only contact us if you absolutely have to, and remember it will take us longer than usual to get back to you.

Are my old Premium Bonds still valid?

Yes, as long as you haven’t cashed your Bonds in, they’re still valid and they’re still in the prize draws.