How to create your password

Choosing a secure password is important. It helps us keep your account safe from fraudsters.

We have some simple rules for creating new passwords:

  • They must be between 8 and 20 characters
  • They must have at least one number, one lower-case and one upper-case letter
  • They can't contain any spaces

To make your password stronger, we recommend you have at least 12 characters. Including one or more symbols.

These are the only symbols we can accept: ! # $ * + , . / : ? @ [ ] ^ _ ` { | } ~

Try not to choose a password that's easy to guess: for example, don't use names, dates of birth or common words. We recommend not using the same password you already have for any other online accounts.