What you need to decide
When you invest in a Fixed Interest Savings Certificate you agree to keep it until the end of the term. We will write to you around 30 days before that date to let you know your options.
These will normally include:
- renewing your Certificate for another term of the same length
- renewing it for a term of a different length
- cashing it in
To choose the first option, you don’t need to do anything – your Certificate will automatically renew for another term of the same length.
But make sure this is what you intend. If you change your mind after it has renewed and want to cash in before the end of the new term, we’ll charge you a penalty equal to 90 days’ interest on the amount cashed in.
Remember that the interest rate for renewing your investment could be higher or lower than the rate for your current term.
The information on this page is only relevant if you have a Certificate maturing soon.
Not heard from us?
Call us if you have any questions or you haven’t heard from us 30 days before the end of your investment term. And don’t forget to tell us if you change your address or contact details.