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Coronavirus: help us to help you
Just to let you know we’re doing whatever we can to continue our essential services during this exceptional time, while looking after the health of our colleagues.
Your money remains 100% safe with us, as we are backed by HM Treasury.
What we're doing
We haven’t got as many of our customer service team available as usual, so we can’t offer our full range of services at the moment. Our top priority is to help customers who need to take money out or pay money in. Everything else will take longer than usual.
How you can help
- Please do everything you can online if you are already registered for our online and phone service.
- Only call us if you absolutely have to.
Thank you for your understanding.
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