Close Your web browser is out of date. Updating your browser will improve how you can view and use this website. Find out how to do this

Menu Search


Cookie policy

NS&I uses cookies to collect anonymous data in order to operate the website and our online service. You may delete or block cookies from this website, but parts of the website may no longer work as expected.

About cookies

Cookies are small items of data, created when you visit a website and stored on your computer. We use both permanent and session cookies. Session cookies are automatically deleted when you close all of your browser windows. Permanent cookies expire at a defined future date. Find out more about cookies and how to manage them:


How we use cookies

We do not use cookies to collect any personal information about you or to profile your activity on other websites. We do use cookies to track the number of unique visitors to the website and to particular pages on the site. We also use cookies to store your preferences. Some of our cookies are essential to the operation of the website, for example making online transactions work properly.

Cookie list

This list aims to include all the cookies placed on your computer when you visit our website. Please bear in mind that there may sometimes be a short delay in updating this list.

Contact us if you think a cookie is missing

Cookie Purpose Lifespan Opt out
WT_FPC Webtrends anonymous unique identifier used to track first-time and returning website visitors. Permanent Visit
accept-cookies Stores whether you have accepted our cookie message Permanent
has_js Stores whether you have JavaScript enabled, allowing us to ensure some services work correctly without it. Session
visid_incap_237326 Essential to the operation of our website Session
incap_ses_198_237326 Session
ecos.dt Set by the survey Session
eds Permanent
en-persist Session
YouTube cookies We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.
optimizelyEndUserId Used to serve variations of our pages, to determine the best way to help our customers. Permanent Visit