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Our savings and investments - Unclaimed prizes

Unclaimed prizes


We contact everyone when they win a prize. But if you’ve moved and not told us, or changed some of your other personal details, we won’t be able to give you the good news.

Don’t  worry though. We’ll hold on to your prize until you get in touch with us. And there’s no time limit for claims.

You will need to write to us and tell us that you have an unclaimed prize.

If your details have changed since you won the prize, tell us your old and current details and sign your letter.

Next time get your prizes quicker
Register for our online and phone service. Then choose to have any future prizes paid directly into your bank account. We’ll email you with the good news if you win!  It’s a faster, safer and more convenient way to receive your prize money.

Find out how to register

Keeping us up to date
It’s important to keep your details up to date so you can receive any prizes you win.

Registered for our online and phone service? You can simply log in or call us to change your details. Please have your NS&I number and password to hand.

Not yet registered? You’ll need to write to us to let us know of any changes.