Contact us
Before you contact us, check to see if we've answered your question below:
Frequently asked questions
- Can I save by standing order?
- Is my capital safe?
- Have I won a prize?
- Holder's numbers
- Managing your online accounts
- Problems logging in to NS&I online?
- Transfer to NS&I Direct ISA
- I've received a fraudulent or phishing email
Other frequently asked questions
- Are my old bonds still valid?
- Tracing service
- Change of address
- Cash in my investments
- Reinvest my prizes
- Report a missing prize
- Replace my lost documents
- Death claims
- Living abroad
- Find an IFA
- Tax and savings information
- Ask about financial jargon
 | Email us |
Send your comments or questions to us by completing our
Feedback/enquiry form.
Please complete your name, contact details, and details of your query. Your feedback is important to us.
 | Phone us |
Call us free on
0500 007 007 |
Your call will be taken by one of NS&I’s award-winning UK customer service team. We’re available every day from 7am till midnight. Calls from mobiles may not be free. Calls may be recorded.
You can also apply by phone. Call us free on:
- Sales: 0500 500 000
 |  |  |
 | Write to us |
| Send to: National Savings and Investments Glasgow G58 1SB |
Couldn't find the answer above?
Then please use our Feedback/enquiry form.
 | This page incorporates PDF files (Portable Document Format) and you will need Adobe Reader® to view them. |
| If you do not have Adobe Reader installed on your computer, please visit the Adobe website for a free download. | |
