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Before you go any further

We’re working with much smaller teams at the moment.

Here’s the fastest way to do what you need to do:
  • Do everything you can online. There may be a short queue before you can log in.
  • Don’t call us unless you absolutely have to. You may have a long wait.
  • Don’t post anything to us unless we’ve asked you to. It’ll take us longer to reply.
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Due to coronavirus we can't offer our full range of services at the moment, so this form is temporarily unavailable.

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How can we help?

We’re happy to answer any questions you may have.

I sent you some documents - when will I get them back?

If we asked you to send us documents, for example as proof of identity and address, we’ll aim to return them within a couple of days of receiving them.

Give us a call if you haven’t got them back within a couple of weeks.

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