Questions: Care home
October 2009
Asking the right questions is an important step towards getting the right care.
If you're considering moving into a care home, you might find it useful to ask any prospective home the following questions:
- Do you encourage residents to make choices about as many aspects of their daily lives as they can?
- Will you allow me to choose my food and where I eat it? Can I choose my own bedtime?
- What is your policy on visitors? Are there facilities for overnight stays? Can visitors eat privately with the resident they are visiting?
- Do you organise a range of activities and visits that match the abilities of your residents?
- What steps will you take to protect my privacy and property? Are personal items marked and identified?
- What arrangements will you make for me to handle my own financial affairs, where possible?
- How will you let my family or friends know if I fall ill?
- What will happen if I need more care? Will I have to leave the home, and if so how will this be managed?
- Do you encourage residents to help with day-to-day tasks such as cleaning and gardening?


