Privacy and security
Privacy Policy
National Savings and Investments is committed to keeping your personal information secure and confidential. By using this website, you agree to the use of this information in accordance with the following provisions:
Personal information
This website does not capture or store personal information. Tools, such as calculators, do not store the information you enter. We may track the number of users who visit public areas of the website, but this tracking will not identify you.
Cookies
This website uses both permanent and session cookies. Cookies are pieces of data created when you visit a site, which are stored in the cookie directory of your hard drive. We do not use cookies for collecting any personal information about you but do use them to collect other anonymous data in order to administer the website.
We may use permanent or session cookies, and invisible, single-pixel images to gauge the number of people viewing a campaign or particular web page. We do not use cookies or any other mechanism to profile your activity on other websites.
Session cookies are automatically deleted after use, once all of your browser windows are closed down. Permanent cookies may be deleted and doing so will not affect your ability to use this website.
You can set your Internet browser software to disallow the use of cookies. You will find instructions on how to do this in the Help facility of your browser software. Please note however that application forms and other processes on this website require the use of session cookies for correct operation.
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances we will share it with other parties.
Online security
How secure is your website?
It is impossible to guarantee that any website is completely secure. However we have made every effort to secure our website and any data that we collect. We use many layers of security - for obvious reasons we cannot disclose all of them, but they include:
- All our operating systems are immediately updated with the latest security patches
- Our anti-virus software is constantly updated
- Our systems have firewalls to prevent unauthorised intruders
- We only allow access to our web servers through secured networks designed to prevent unauthorised activity
- No personal information is stored on our web servers – it is held on separate, protected servers that have no direct public access
Is the security recognised by any standards body?
The certificates used on this site have been issued by a recognised security certificate vendor, Verisign. In order to receive the certificate several key company credentials are verified. If your browser isn't set to recognise Verisign certificates, it may prevent you from accessing the You and your money website. To check whether your browser supports them visit the Verisign website at: www.verisign.com/support/index.html
Do you send cookies to my PC?
Yes, this site uses both permanent and session cookies. Please see our Privacy Policy for an explanation of our use of cookies.
Your online security
Personal computers are becoming an important part of daily life. They can contain valuable and sometimes irreplaceable information. It is therefore important that you protect your PC and the information it may hold.
What you can do to protect yourself
Use a computer that you know is secure. Be particularly wary of making a transaction using internet cafes, public or shared computers.
Protect your own computer – install up-to-date anti-virus software and a firewall. It is essential to regularly download updates from the supplier. Failure to do so may leave your equipment vulnerable.
Keep your web browser up to date. From time to time vulnerabilities are discovered in web browsers; however these can be eliminated by regularly downloading security updates supplied by the software developer.
Keep PINs, passwords and personal information safe – always be wary of emails asking you to click on a link or confirm your details. NS&I will never ask you to disclose or confirm sensitive personal or security information, including your PIN.
Never send sensitive information by email
Print out a record of any transaction you make. The transaction reference will help us if you subsequently have any difficulties.
More information
The government and leading businesses sponsor the Get Safe Online website. www.getsafeonline.org offers expert advice to help you protect yourself against internet threats.
The Association for Payment Clearing Services, of which NS&I is a member, has created www.banksafeonline.org.uk to give more information about online banking and security.
