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About NS&I

National Savings and Investments (NS&I) is one of the UK’s largest savings organisations.

Over 27 million customers have decided to trust us with their savings. They come from every age group, from all parts of the UK, and range from those with more modest savings to those with substantial sums to invest.

We therefore have a key responsibility as a leading player within the UK Financial Services industry. We should help our customers better understand general  financial matters, and help them choose the products that best meet their individual needs.  This is why we have launched the first phase of the “You and your money” web site.

NS&I today

Our aim is to “be recognised as the UK’s leading and most trusted savings and investment organisation”.  When people think of NS&I, we want them to associate us by:

- Offering absolute capital security on all of our products - because NS&I is backed by HM Treasury. Also by not offering any product that places the capital invested at risk.

 - Being straightforward, and using clear, everyday language. We work hard to ensure that our products are simple to understand, and above all “transparent”.       

- Treating our customers as individuals and recognising their needs. We are easy to access. Information about NS&I is available in all 14,000 Post Offices, on our website www.nsandi.com, and by simply ringing our UK customer service teams on 0845 964 5000*.

History

In 1861 the Palmerston Government set up the "Post Office Savings Bank" - a simple savings scheme aiming to encourage ordinary wage earners "to provide for themselves against adversity and ill health". This popular scheme provided a fund for borrowing which could be put towards public spending.

Significant expansion over the next century included the introduction of Savings Certificates during the First World War to help finance the war effort, while Premium Bonds were officially launched in 1956.

In 1969 the Post Office Savings Bank separated from the Post Office itself, and became a separate government department accountable to Treasury Ministers. It was renamed National Savings. The Post Office became an entirely different entity, but remained a distribution outlet for National Savings and Investments products.

A new brand identity was launched in 2002. With a new name, National Savings and Investments confirmed its offer to a wide customer base and focused on delivering value and service excellence through its modernisation program.

Today we prefer to be called simply NS&I.

* Our UK customer service team is available every day from 7am until midnight. We don’t use premium rate numbers – maximum call charge 4p per minute from a BT landline; charges from other providers may vary. For your security, and to maintain the highest levels of service, calls may be recorded.
 

Where next?

If you still want to know more, here are some links you might find useful:

In order to provide you with the fullest range of information and opinion, we draw from a wide range of sources and so the views expressed here do not necessarily reflect those of NS&I.