About NS&I
National Savings and Investments (NS&I) is one of the UK’s largest savings organisations.
Almost 27 million customers have decided to trust us with their savings. They come from every age group, from all parts of the UK, and range from those with more modest savings to those with substantial sums to invest.
We therefore have a key responsibility as a leading player within the UK Financial Services industry. We should help our customers better understand general financial matters, and help them choose the products that best meet their individual needs. This is why we have launched the first phase of the You and your money website.
NS&I today
Our aim is to ‘Secure a better financial future for our customers by providing the most valued and trusted savings experience.’ When people think of NS&I, we want them to associate us with:
Security: we offer 100% security, backed by HM Treasury
Integrity: we are honest and responsible in everything that we do and say
Straightforwardness: we always use clear, everyday language that is easy to understand
Delivered with a human touch, pace and confidence: we treat our customers as individuals, recognise their needs and act on their behalf decisively and professionally.
Information about NS&I is available on our website nsandi.com, from our UK customer service team on 0500 007 007* and through the network of Post Office® branches. Customers can also pick up a guide to NS&I products at WHSmith in 320 of its High Street stores.
History
In 1861 the Palmerston Government set up the "Post Office Savings Bank" - a simple savings scheme aiming to encourage ordinary wage earners "to provide for themselves against adversity and ill health". This popular scheme provided a fund that the then Chancellor, William Gladstone, could borrow and put towards public spending.
Significant expansion over the next century included the introduction of Savings Certificates during the First World War to help finance the war effort, while Premium Bonds were officially launched in 1956.
In 1969 the Post Office Savings Bank separated from the Post Office itself, and became a separate government department accountable to Treasury Ministers. It was renamed National Savings. The Post Office became an entirely different entity, but remained a distribution outlet for National Savings products.
A new brand identity was launched in 2002. With a new name, National Savings and Investments confirmed its offer to a wide customer base and focused on delivering value and service excellence through its modernisation program.
Today we prefer to be called simply NS&I.
