Security - What makes our website safe to use

What makes our website safe to use

Your online security is our priority. So when you save online with us, we go to great lengths to protect you, and your money. We use many layers of security - that means secured networks, the latest security patches and anti-virus software, and protected systems to hold your personal details.

Safe online transactions
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Safe online transactions

When you make an online transaction with us, your sensitive personal details - such as debit card numbers and account balances - are 'encrypted,' or scrambled.

How encryption works

Encryption is the process of transforming data into a coded form that only we can read. That means your details are safe before they even leave your computer. We do this by using 128 bit Secure Socket Layer (SSL) certificates issued by Verisign, a recognised security vendor.

Check your browser

Some older internet browsers can't recognise 128 bit SSL certificates. If you are using an earlier version of the internet browsers than those listed below, you will need to upgrade to a more recent version:

Microsoft Internet Explorer – version 5.0
Netscape – version 6.0
Opera – version 3.0

All versions of Safari and Firefox support 128 bit encryption.

How to be sure SSL is being used

You'll know when you're on a secure page when:

the website address changes from 'http' to 'https'
you see a locked padlock icon in your browser's status bar
a pop-up window may appear to let you know when you're entering or leaving a secure page (if your browser is set to warn you about this)