Forgotten password/security details?
Forgotten your password?
Please call us free on 0500 007 007 and providing we can verify your security details, we will send you a temporary password. Your call will be taken by one of NS&I’s award-winning UK customer service team. We’re available every day from 7am till midnight. Calls from mobiles may not be free. Calls may be recorded.
Forgotten your security details?
Click here to download a 'change of security details' form and post the completed form to NS&I, Durham, DH99 1NS. This form will also allow you to request a temporary password, if you need one. If you ask for a temporary password, we’ll post it to you shortly after receiving your form..
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