Your Easy Access Savings Account comes with a cash card that lets you pay in money at Post Office® branches and gives you instant access to up to £300 cash per day. You can check your balance and make withdrawals at cash machines in the UK displaying the LINK® logo, or over the counter at any Post Office® branch. Your personal identification number (PIN) helps to ensure that only you can withdraw money from your account.
Please note that this is not a debit or credit card - you can only use it to pay money into your Easy Access Savings Account or to withdraw money from it, not to shop or pay bills. We won't charge you for any cash machine transactions, but some cash machine providers might charge a small amount. If that is the case, a message on the screen will let you know how much the charge is before you go ahead with the transaction.
Your PIN is a four-digit number that only you should know. It identifies you as the account holder, and you will be asked to key it in whenever you use your card to withdraw money or check your balance at a cash machine or at a Post Office® branch.
For security, we will send your card and PIN separately. You can change your PIN to a number that you find easier to remember at any Moneybox cash machine.
For security, we send your card and PIN separately on different days. If either doesn't reach you within two weeks of receiving your welcome letter, please let us know.
Call us immediately on 0845 964 5000* and we will cancel your card so that no one else can use it.
* Our UK customer service team is available every day from 7am until midnight. We don’t use premium rate numbers – maximum call charge 4p per minute from a BT landline; charges from other providers may vary. For your security, and to maintain the highest levels of service, calls may be recorded.
No - this is a savings card, not a debit or credit card. You can only use it to pay money into your Easy Access Savings Account at a Post Office® branch, or to withdraw money at a cash machine or Post Office® branch.
Let us know in writing, or by telephone if you are a registered user, and we will send you a new one. You can still use your existing PIN when you receive your new card.
We won't charge you for any cash machine transactions, but the cash machine provider might. If there is a charge, a message on the screen will tell you the exact amount. You can then choose to cancel the transaction, without charge, or to continue. Any cash machine charges will count towards the £300 daily cash withdrawal limit.
By using this website, which is intended for residents of the UK, Channel Islands and Isle of Man only, you will be deemed to have confirmed that you are so resident.
