Privacy policy
National Savings and Investments is committed to keeping your personal information secure and confidential. By using this website, you agree to the use of this information in accordance with the following provisions
- Personal information
- Data protection
- Keeping you informed
- Cookies
- Changes to this privacy policy
- Queries and feedback
Personal information
This website does not capture or store personal information, other than what you tell us when submitting a form. Tools, such as calculators, do not store the information you enter. We may track the number of users who visit public areas of the website, but this tracking will not identify you.
Back to topData protection
When you become a customer of ours, we will treat all the personal information we hold about you as private and confidential. We will not reveal any details about you or your investments to anyone not connected to National Savings and Investments unless:
- you ask us to reveal the information, or if we have your permission to do so; or
- there is a legal reason to do so; or
- there is a duty to the public to reveal the information.
National Savings and Investments is governed by the Data Protection Act. You have a right under the Act to see the personal records we hold about you. We only hold records about any savings or investments you have with us. If you want to see your records, please write to the Data Protection Officer, National Savings and Investments, 1 Drummond Gate, London, SW1V 2QX. It will speed up our reply if you give us your full name, current address and any previous addresses, and let us know which savings or investments you have with us and the account, holder's or customer number(s). Make sure your letter is signed. There may be a small charge for this service - if so, we will let you know. For more information, please see www.dataprotection.gov.uk
Back to topKeeping you informed
We may from time to time send you (by post) details of offers from NS&I. If you'd rather not receive these, please write to National Savings and Investments, Glasgow, G58 1SB. We will not pass your details to any other organisation for marketing purposes without your consent.
You can also request email updates for changes of interest rates, new issues of our Guaranteed Equity Bond, plus other offers and information from NS&I. You can unsubscribe at any time from email updates using the link provided in the email.
Back to topCookies
This website uses both permanent and session cookies. Cookies are pieces of data created when you visit a site, which are stored in the cookie directory of your hard drive. We do not use cookies for collecting any personal information about you but do use them to collect other anonymous data in order to administer the website.
We may use permanent or session cookies, and invisible, single-pixel images to gauge the number of people viewing a campaign or particular web page. We do not use cookies or any other mechanism to profile your activity on other websites.
Session cookies are automatically deleted after use, once all of your browser windows are closed down. Permanent cookies may be deleted and doing so will not affect your ability to use this website.
You can set your Internet browser software to disallow the use of cookies. You will find instructions on how to do this in the Help facility of your browser software. Please note however that application forms and other processes on this website require the use of session cookies for correct operation.
Back to topChanges to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances we will share it with other parties.
Back to topQueries and feedback
If you have any questions or feedback about how we use your data or if you'd like to tell us your preferences, please contact us.
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