National Savings and Investments
 


Media centre /

Press release

NATIONAL SAVINGS AND INVESTMENTS CONFIRMS INVESTMENT ACCOUNT IS NOT CLOSING

12 August 2004

The Investment Account - a one month notice passbook account - is not closing and customers with this account can continue to use it as before, National Savings and Investments (NS&I) has confirmed.

NS&I closed the Ordinary Account, also a passbook account which could be used at the Post Office, on 31 July 2004, and customer calls received make it clear that some confusion has arisen between the two types of accounts, leading to some customers thinking their Investment Account is closing.

Investment Account and Ordinary Account: the differences

Investment Account

  • Grey passbook (old style) or mainly green passbook (issued to new accounts after 26 July 2004)
  • One month notice period
  • Tiered interest rates from 3.00% to 3.90%
  • Still open and operational

Ordinary Account

  • Dark blue passbook
  • No notice period
  • Tiered interest rates from 0.85% to 0.95%
  • Closed on 31 July 2004, no longer operational except to withdraw funds and close the account

The Investment Account pays 3.00% on balances under £500 and 3.90% on £50,000 and above. These interest rates make it one of the highest paying one month or 30-day notice accounts currently available.

The account can be opened by anyone aged seven and over, with just £20, and the maximum investment is £100,000 for a single or joint account.

Closure of the Ordinary Account

In December 2003, NS&I announced the Ordinary Account was to close. On 31 July it was closed to transactions and customers can no longer use the account. Any money left in Ordinary Accounts not closed before 31 July remains completely safe. Customers can transfer to another NS&I account or withdraw this money at any time and close their account.

Customers with Ordinary Accounts are being encouraged to transfer to NS&I's new cash card based Easy Access Savings Account. Customers who prefer a passbook account can transfer to the Investment Account, which remains open. Investment Account customers need to give one month's notice when withdrawing their money to avoid a penalty.

Reassurance

John Prout, NS&I's sales director, said: "We would like to reassure all Investment Account customers that their accounts are not closing and they can continue to use them in exactly the same way as they always have done.

"It is the Ordinary Account that has closed and if you have one of these you do need to act. You can transfer your money to our Easy Access Savings Account or, indeed, into the Investment Account, or ask for repayment."

ENDS

Notes to Editors

The Investment Account is a one month notice account. Money can be withdrawn without giving notice but there will be penalty equal to 30 days interest on the amount withdrawn.

To claim lost or forgotten savings, with or without account passbooks, customers should contact NS&I and ask for a Tracing Service form or download a copy from the website at www.nsandi.com. Call 0845 964 5000 for further information.

If, for any reason, customers did not transfer their Ordinary Account before 31 July their money will remain 100% safe and available to transfer at any time in the future.

National Savings and Investments is an Executive Agency of the Chancellor of the Exchequer and a government department.

Mark Brooks020 7348 9301mark.brooks@nsandi.com
Jonathan Akerman020 7348 9433jonathan.akerman@nsandi.com
Elen Thomas020 7348 9654elen.thomask@nsandi.com
Wendy Franklin020 7348 9449wendy.franklin@nsandi.com
Fax020 7348 9755
Out of hours07778 966387

Media team
NS&I has a number of spokespeople available for interviews and our experienced radio team is available via our ISDN line: 020 7602 4522.

The numbers below are for media use only. Customers wishing to contact NS&I can find details here.

Gill Stephens 020 7348 9449
gill.stephens@nsandi.com
Iman Asante 020 7348 9301
iman.asante@nsandi.com
Angela Mason 020 7348 9433
angela.mason@nsandi.com

ISDN for interviews

020 7602 4522

Out of hours

All numbers above diverted to staffed mobile phones
 

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